Warranty policy

Repair warranty: 90 days

Every repair carries 90 days of coverage on labor and on the parts we supplied. If the same symptom returns inside the 90 days, the claim is handled under this policy. If a different fault appears, it is a new repair and gets its own estimate.

Coverage starts on the day you pick up the device. Your ticket and your paid invoice show the same date.

Flagship flat-rate repairs: 1 year

Identified flagship flat-rate repairs carry one year of coverage on labor and on the parts we supplied. The written estimate names the repair as flagship before you approve the work. If the estimate does not name one-year coverage, the repair carries 90 days.

The published flat rates are on the price page. A flat rate on its own does not make a repair flagship. The estimate has to name the one-year coverage.

Resold devices: 90 days

Every device the shop sells carries a 90-day warranty from the day you pick it up. The receipt and the recorded test result describe what you bought. Keep them with the device.

For Parts items are the exception. They are sold as faulty or incomplete, for parts and not for use, and they carry no warranty.

How to make a claim

Call or text (605) 376-1715, or email hello@sfcircuitpc.com. Give us the ticket reference if you have it and describe what changed. The contact page carries the same details.

We re-check the symptom you originally described. If the same fault has returned, we repair it under warranty. If the cause is different, we tell you what it is and quote it before any work. Warranty handoffs happen at a public spot on the west side of Sioux Falls that we confirm by text.

The remedy

If the same fault has returned, the first remedy is to repair it under warranty. If the defect cannot be repaired in a reasonable time, we will replace the device with an equivalent or refund the amount you paid for that repair. The shop chooses between those two remedies, and the choice is made consistently with applicable law.

A refund is issued to the original payment method. A replacement may be a comparable device rather than the same model, and we will tell you what we propose in writing before anything changes.

What is not covered

The warranty covers the repair we made, not the rest of the device. It does not cover:

• new damage after you collected the device, including drops, spills, and power surges;
• liquid damage that happens after the service;
• misuse, including a device used outside its stated purpose;
• repair or modification by someone else after we handed the device back;
• normal wear, including fan noise, cosmetic wear, and battery capacity loss over time;
• software, account, or settings issues unrelated to the repair;
• data loss. Back up before handoff; the data section of the repair terms explains what a recovery evaluation does and does not promise;
• a device that arrives with a removed or altered serial number;
• a For Parts item sold as faulty or incomplete.

Transfer

The 90-day resale warranty covers the device, so a later owner inside that window is covered if the receipt is passed on. The repair warranty covers the repair for the customer who paid for it and does not move to a new owner.

Your other rights

This warranty is in addition to rights you have under South Dakota and federal law. We do not disclaim implied warranties beyond what the law allows. If a term here conflicts with a right the law gives you, the law wins.

Contact

Call or text (605) 376-1715. Email hello@sfcircuitpc.com. The site is sfcircuitpc.com. The plain-English summary of coverage is on the warranty page; where the two differ, this policy controls.