Resale and returns

What we sell

GPUs, CPUs, motherboards, memory, SSDs, power supplies, cases, consoles, controllers, and completed custom rigs that the shop owns. The components page shows what is in stock. Every item is tested in the shop before it is listed. A part that fails the test is not listed as a working part.

The four grades

Every item is graded before it is listed. The grade describes the condition at the time of sale. It does not promise how long the part will last. The four grades are:

• New — unused, in the condition it arrived in.
• Open Box — opened or returned, checked in the shop, and sold with the same 90-day warranty.
• Certified Refurbished — cleaned, tested, and repaired where needed in our shop before it is listed.
• For Parts — faulty or incomplete. Sold for parts, not for use. Final sale, with no warranty.

What every listing shows

The grade, the test result, the price, and the 90-day warranty line. If a listing is missing one of those lines, ask before you buy. A listing without a grade is not complete.

For a console or GPU, the listing also says that a data-erasure record is available. The data erasure page explains what the record shows.

The 14-day return

You may return a resold device within 14 days of the day you collect it for a full refund if it is returned in the condition it was sold, with all included accessories. For Parts items are excluded.

The refund is issued to the original payment method after we receive the device and check it against the condition it was sold in.

The 90-day warranty

After the 14-day return window, every resold device carries a 90-day warranty. The terms, the remedy, and the exclusions are in the warranty policy. For Parts items carry no warranty.

What cannot be returned

Special-order parts and custom-built rigs cannot be returned once work has started, except where the law requires it. A special-order part is a part we ordered for you rather than one we stock.

How to start a return

Call or text (605) 376-1715, or email hello@sfcircuitpc.com. Tell us what the device is doing and when you bought it. The contact page carries the same route.

We check the item against the grade it was sold under. If it does not match what we described, tell us before you change or return anything, and we will tell you what we found and what happens next. If it was damaged after it left the shop, we tell you what we can do and what it would cost. Do not send anything back before we confirm the route.

Data on a returned device

Back up your data and sign out of your accounts before you return a device. Every device we resell is erased before it is listed, and a record of the erasure is available on request.

Contact

Call or text (605) 376-1715. Email hello@sfcircuitpc.com. The site is sfcircuitpc.com.